These terms and conditions apply to all transactions on the website so please read this before purchasing.
All clothing that is sent from Closetotheheart is sold in perfect condition.All crewnecks are without flaw and are sent how they appear in the photo's.All items are non-refundable.
IMPORTANT
All hearts are unique meaning that no two of the same design hearts will be exactly the same.They can consist of any portion of the fabric but Closetotheheart will make sure that it is of quality and presentable.Closetotheheart's higher priced crewnecks are VINTAGE FABRIC's!
CONFIRMATION EMAIL
All items are sold on a first come first serve basis and All items are made to order and Closetotheheart must receive full payment of the item,there are no layaway options.Once a payment has been received an email from [email protected] email will include your name and will ask for shipping info confirmation as well as the name of the item and the size of the item.Customers should respond saying "YES" to confirm that the information is correct.ALSO at this time if a size change is what the customer wants that will be accepted and ONLY will be acceptable at that time.If you wish to change the size of an item you ordered you will have to reply to the email with a "No" and the correct size that you wish to have.
Shipping
Once an item is shipped we are not responsible for any lost or stolen packages.We do our best to make sure that the item gets to the customer.Upon checkout the customer will receive 3 business days to pay for the item.All items will be shipped within 1-3 business days.
Thank you for reading and enjoy Closetotheheart!<3 <3